Frequently Asked Questions

Rideau Canal Cruise: Behind the National Arts Center (NAC), near the Café located at 1 Elgin Street, Ottawa, Ontario

Ottawa River Cruise: 

-Ottawa Departure: The dock at 1 Canal Ln, Ottawa, On, K1P 5P6

-Gatineau Departure: The Hull Marina located at 160 Laurier St, Gatineau, Quebec, J8X 3W1

Yes! Our boats are wheelchair accessible for non motorized wheelchairs. For the Ottawa River Cruise, you must get on from the Gatineau side. The bathrooms are also accessible.

Yes! All our ships are pet friendly.

All our ships are equipped with a fully licensed bar, bathrooms and a look out deck.

Rideau Canal Cruise: There is paid parking the National Arts Center (NAC). 

Ottawa River Cruise: 

-Ottawa Departure: There is paid parking the National Arts Center (NAC). 

-Gatineau Departure: There is paid parking directly at the Hull Marina.

Premium seats allow customers to seat at dedicated preferred seats. 

Our tours are all 75-90mins long. There is one exception: from the Gatineau side, the cruise is 60mins.

All our tours are hosted by a live guide in French and English. We also have an app you can download to listen to the tour in Spanish, German, Mandarin, Japanese, Italian, Russian & Korean.

A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.

There are no refunds or re-bookings for missed tours. Make sure to arrive 30mins prior to your tour; you may even sit on the boat and enjoy the bar while awaiting your tour!