{"id":399,"date":"2026-03-17T16:54:00","date_gmt":"2026-03-17T20:54:00","guid":{"rendered":"https:\/\/ottawaboatcruise.com\/?page_id=399"},"modified":"2026-03-23T13:48:06","modified_gmt":"2026-03-23T17:48:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/ottawaboatcruise.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\tWhere are the departures for each tour<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Rideau Canal Cruise:<\/span> Behind the National Arts Center (NAC), near the Caf\u00e9 located at 1 Elgin Street, Ottawa, Ontario<\/p>

Ottawa River Cruise:\u00a0<\/span><\/p>

-Ottawa Departure:<\/strong> The dock at 1 Canal Ln, Ottawa, On, K1P 5P6<\/p>

-Gatineau Departure<\/strong>: The Hull Marina located at 160 Laurier St, Gatineau, Quebec, J8X 3W1<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tAre the boats wheelchair accessible<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes! Our boats are wheelchair accessible for non motorized wheelchairs. For the Ottawa River Cruise, you must get on from the Gatineau side.\u00a0<\/strong><\/span>The bathrooms are also accessible.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tare the ships pet friendly<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes! All our ships are pet friendly.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat facilities do you have on board?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

All our ships are equipped with a fully licensed bar, bathrooms and a look out deck.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhere is the closest parking<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Rideau Canal Cruise:<\/span> There is paid parking the National Arts Center (NAC).\u00a0<\/p>

Ottawa River Cruise:\u00a0<\/span><\/p>

-Ottawa Departure:<\/strong> There is paid parking the National Arts Center (NAC).\u00a0<\/p>

-Gatineau Departure<\/strong>: There is paid parking directly at the Hull Marina.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is premium seating? <\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Premium seats allow customers to seat at dedicated preferred seats.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the duration of each tour?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Our tours are all 75-90mins long. There is one exception: from the Gatineau side, the cruise is 60mins.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat language is spoken on your tours?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

All our tours are hosted by a live guide in French and English. We also have an app you can download to listen to the tour in Spanish, German, Mandarin, Japanese, Italian, Russian & Korean.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhen should I arrive for my tour<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if i miss my cruise<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

There are no refunds or re-bookings for missed tours. Make sure to arrive 30mins prior to your tour; you may even sit on the boat and enjoy the bar while awaiting your tour!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tClick here for details about our tours<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Where are the departures for each tour Rideau Canal Cruise: Behind the National Arts Center (NAC), near the Caf\u00e9 located at 1 Elgin Street, Ottawa, Ontario Ottawa River Cruise:\u00a0 -Ottawa Departure: The dock at 1 Canal Ln, Ottawa, On, K1P 5P6 -Gatineau Departure: The Hull Marina located at 160 Laurier St, Gatineau, […]<\/p>\n","protected":false},"author":4,"featured_media":282,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-399","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nRideau Canal Cruise- FAQ - Ottawa Boat Cruise - Croisiere Outaouais<\/title>\n<meta name=\"description\" content=\"Have questions about our river or rideau canal cruise? 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